Need help?

Can't find what you are looking for? We are here to help and offer the following methods of getting in touch and support:

Can I use a 3rd party affiliate system with FoxyCart?

What if I want to use a gateway that is currently unsupported by FoxyCart?

Am I able to have multiple stores that all use the same payment gateway?

Do you offer a standalone or self-hosted version of FoxyCart?

How do I create a product? How do I import products?

How does FoxyCart deal with inventory?

Why are my cart, checkout, or receipt pages loading slowly?

Can I use FoxyCart as a “multi-vendor system” or “marketplace” like ThemeForest or Etsy?

Am I able to have multiple stores that all use the same payment gateway?

How do I reset my password?

I’ve signed up and created my FoxyCart store, but where can I preview my site? Where is my store?

Can I have wholesale price levels and separate logins for wholesale clients?

How stable is FoxyCart as a company?

How do we submit a site to the Featured Stores section?

I just need Feature X. How hard can this be to implement?

Why doesn't FoxyCart have a built-in affiliate tracking system?

Since my client already has a bank account set up, do we still need to set up a merchant account as well as a gateway?

Do you offer phone support for questions and pre-sales information?

Do you offer support for non-technical users?

How do I get my questions answered?

Can I use my own SSL certificate?

What kind of coupon codes and scouts does FoxyCart support?

Does FoxyCart support offline credit card processing?

Can our customers buy and use credits to purchase products?

How do I style the cart?

Do you have any recommendations for how to develop and test my custom XML datafeed integration?

What’s stopping a visitor from changing the price of a product before “clicking add to cart”?