This privacy statement covers the Web pages belonging to FoxyCart.com LLC in the United States. It does not cover the privacy policies of FoxyCart users (stores using FoxyCart’s services). For the purposes of this privacy policy, “you” shall refer to the FoxyCart.com LLC customer (“user”), and not user’s customers. For information on the “user’s customers” please see the “Stores Using FoxyCart” section.

At FoxyCart, privacy on the Internet means that:

  • FoxyCart informs you how we use any personally identifiable information that is submitted to us online.
  • FoxyCart maintains confidentiality and security safeguards for personally identifiable information.
  • You have control over the personally identifiable information you decide to submit to FoxyCart.
  • If you have elected to receive email promotions from FoxyCart, you can opt-out from these at any time.

We respect your privacy, and will not share, sell, or otherwise disclose your personal information to disclose this information to affiliates, subsidiaries, agents, or third party content providers for marketing purposes. FoxyCart.com LLC retains the right to disclose any information necessary to normal business operation, such as to payment processors.

The websites of our users (stores using FoxyCart’s services) may have different privacy policies and practices from those disclosed here, and we encourage you to become familiar with them as necessary. This site is operated by FoxyCart.com LLC in the United States. By using this website, you understand and agree that (1) the information collected from this site may be retained indefinitely, and may be stored, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction; and (2) FoxyCart.com LLC may use this information for a variety of purposes including direct marketing (unless you opt out of receiving direct marketing from FoxyCart.com LLC).

FoxyCart.com LLC will not use information not provided directly to FoxyCart.com LLC (www.foxycart.com, forum.foxycart.com, wiki.foxycart.com, or any future sites controlled directly by FoxyCart.com LLC). In other words, FoxyCart.com LLC will not disclose its users’ customer information, except as noted below.

Stores Using FoxyCart

This privacy policy does not apply to sites using FoxyCart.com LLC’s services. Stores using FoxyCart.com LLC’s services may have their own privacy policies. FoxyCart.com LLC will not use any customer information that is not provided to FoxyCart.com LLC directly. In other words, if a business named “Ketchup Popsicles” uses FoxyCart.com LLC’s services, Ketchup Popsicle’s customers:

  • will be processed through FoxyCart.com LLC’s services and servers as necessary to complete the transaction, which may include:
    • logging the customer IP and other network information,
    • setting cookies,
    • sending the customer information to the payment gateways that are configured by the store admin;
    • sending the customer by encrypted XML to the URL specified in the FoxyCart store admin;
  • will receive whatever email receipts are configured in the FoxyCart admin;
  • will have their information stored on FoxyCart.com LLC’s servers, as necessary to provide transaction history reports to Ketchup Popsicles’ store administrator;
  • will not be contacted by FoxyCart.com LLC or any representative of FoxyCart.com LLC without explicit approval from Ketchup Popsicles (ie. for troubleshooting or bug diagnosis);
  • will not be used for direct marketing by FoxyCart.com LLC or any representative of FoxyCart.com LLC;
  • will not have their information shared, sold, or otherwise disclosed, unless FoxyCart.com LLC is required by law to do so;
  • may be used in an anonymous, aggregatred format to calculate statistics for FoxyCart.com LLC’s services (ie. average transaction value, average transactions per store, average transactions per day per store, etc.), which may be used for both internal purposes (analyzing server load, etc.) and external purposes (marketing, etc.).

What We Collect

When you visit this website, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site’s operation. This information is used to generate user profiles and to personalize the web site to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your user name, password, place of birth, full name, telephone number, email address and postal address, or other information to register online, or for your credit card number or other personally identifying information to fulfill licensing transactions or to receive products or services.

Whenever you are asked to provide personal information, we will notify you of the purposes for taking such information, usually at the point when the information is collected. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you. We will let you know when certain information is required to carry out the service requested, usually by placing an asterisk or some other designation next to required information (or by letting you know when certain information requested is optional).

How We Use It

The information collected online is stored indefinitely and is used for various purposes, including processing your transactions, customer service, product and service development, responding to your inquiries, direct marketing and marketing analysis and facilitating your use of this website. The information we collect will not be shared with our subsidiaries, agents, third party content providers, affiliates or selected other entities, except as noted above.

Your Choices

Unless you opt out of receiving promotional materials from us, we may notify you of special promotions, new products or services, or other information that may be of interest. You may choose not to receive promotional information from FoxyCart.com LLC by checking the appropriate box at the time of information collection or at a later time by sending an email to support+privacy@foxycart.com. If you would like to review or revise information you previously provided on an online form, or believe that what we currently have on record is incorrect, you may access, update, or delete your information in the My Account section of this website.

Other Disclosures

We also reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers or the public.

Cookies

When you visit FoxyCart.com, we may place a text file, called a cookie, in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. Cookies do not contain your personal information. The information that cookies collect includes the date and time of your visit, your registration information and your navigational and purchase activity. Cookies offer you many conveniences. They allow FoxyCart.com LLC, and certain third party content providers, to recognize information, and so can determine what content is best suited to your needs. Cookies also allow you to retrieve previous image search results and view your previous invoices. The domain name of the site server transmitting the cookies is FoxyCart.com.

Most browsers allow you to decline cookies, but if you elect to do so, these pages may not display properly. While cookies will be stored in your hard drive for your next visit with us, you are free to delete cookies after your session, and your browser should contain instructions on how to do this.

Links to Other Websites

The sites to which we link, including but not limited to the sites of third party content providers, may have different privacy policies and practices from those disclosed here. These other websites may send their own cookies to visitors, collect data or solicit personal information. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Safeguarding Your Information

FoxyCart.com LLC uses reasonable precautions to keep your personal information secure from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, we are not responsible for any breach of security or for the actions of third parties.

Policy Regarding Minors

We do not intend to collect personal information from anyone under the age of 18. If you are under 18, you should not enter information on this website and should ask a parent to do so for you.

Safe Harbor: Notice to European Union Member Citizens and Residents

FoxyCart.com LLC complies with the Safe Harbor principles.

FoxyCart has verified that its privacy practices meet the Safe Harbor requirements developed by the U.S. Department of Commerce and the European Commission’s Directive on Data Protection. Please visit http://www.export.gov/safeharbor/ for more information about the Safe Harbor program.

If you are located in one of the 15 European Union Member Nation States (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, the United Kingdom, and other member countries), Canada, or any other nation with privacy legislation you should be aware that personal information submitted to FoxyCart online may be transferred to a data center in the United States.

Our Independent Recourse Mechanism

As required by Safe Harbor’s Enforcement Principle, unresolved complaints will be handled by the American Arbitration Association.

Additional Information

Under no circumstances does this privacy policy override any provisions or agreements set forth in any of FoxyCart.com LLC’s Terms of Service or Acceptable Use Policies. The Terms of Service or the Acceptable Use Policy will be used instead of this privacy policy if conflicting statements are discovered.

Contacting Us

If at any time you believe that we have not followed the above policy, or would like more information regarding your privacy protection, please let us know by sending an email to support+privacy@foxycart.com or by writing to us at 6688 Nolensville Road, STE 111-249 Brentwood, TN 37027, Attn: Privacy Policy. We will make reasonable efforts to identify and correct any problem.

We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information we collect.

This policy was last updated: 2011.12.01